Privacy Policy

Last updated: November 24, 2025

Introduction

Welcome to Ustaad E-Mazdoor ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you register on the platform, including:

  • Name and contact information (email, phone number)
  • Profile information and professional details
  • Payment and billing information
  • Portfolio samples and work history
  • Communications with other users

Automatically Collected Information

When you access our platform, we automatically collect:

  • Device and browser information
  • IP address and location data
  • Usage data and analytics
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our platform
  • Process transactions and send transaction notifications
  • Improve and personalize your experience
  • Communicate with you about updates and offers
  • Prevent fraud and enhance security
  • Comply with legal obligations
  • Facilitate connections between freelancers and clients

Information Sharing and Disclosure

We may share your information in the following situations:

With Other Users

Your profile information, portfolio, and ratings are visible to other users to facilitate connections and hiring decisions.

Service Providers

We share information with third-party service providers who perform services on our behalf (payment processing, hosting, analytics).

Legal Requirements

We may disclose information if required by law or to protect our rights and the safety of our users.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

You have the right to:

  • Access and review your personal information
  • Request correction of inaccurate data
  • Request deletion of your account and data
  • Opt-out of marketing communications
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@ustaad.pk

Cookies

We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, some features may not function properly without cookies.

Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our platform is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: privacy@ustaad.pk
  • Phone: +92 300 1234567
  • Address: 123 Shahrah-e-Faisal, Karachi, Pakistan